• Arrive on time and take over the assigned shift, carrying out initial inspections of exhibition spaces and reporting any irregularities, damage, or deficiencies.
• Perform daily checks of audiovisual systems and lighting equipment, reporting technical issues or missing equipment.
• Maintain cleanliness and order in exhibition spaces, offices, and visitor routes.
• Participate in weekly deep-cleaning activities, including cleaning windows, ceilings, walls, and display cases.
• Monitor the condition of exhibits and promptly report any signs of damage or deterioration.
• Check lighting, temperature, and humidity levels, where applicable, and report any technical issues.
Visitor Supervision and Assistance
• Monitor visitor flow and ensure compliance with visitor regulations and guidelines.
• Prevent unauthorized access to restricted and technical areas.
• Manage crowds and coordinate with colleagues during periods of high visitor traffic.
• Supervise exhibition rooms and protect heritage assets against damage, mishandling, or improper use.
• Manage access to the Torture Exhibition and scan visitors’ tickets.
• Assist visitors with the purchase of optional tickets when required.
• Ensure compliance with visitors’ rules regarding photography, touching exhibits, and appropriate conduct.
Inventory and Reporting
• Report irregularities, incidents, and operational issues to the shift supervisor and management.
• Update inventory registers and records of item movements.
• Participate in monthly inventory checks.
• Ensure a proper handover to the next shift, including communicating any ongoing issues, incidents, or outstanding tasks.
Closing Procedures
• Carry out end-of-shift closing procedures, checking exhibition rooms, doors, display cases, and restricted areas.
• Ensure that all designated areas are secured in accordance with internal procedures.
• Report any outstanding issues to the relevant supervisor before leaving the premises.
Event Support
• Assist with event preparation, including room setup, arranging tables, cutlery, and glassware, and ensuring cleanliness.
• Support event operations, including serving guests when required.
• Carry out post-event cleaning and help restore the venue to its required condition.
Meetings and Training
• Attend weekly meetings, training sessions, and operational briefings.
• Follow internal procedures, safety guidelines, and instructions issued by management.