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Detailed Responsibilities

Job Description

Known worldwide as the legendary "Dracula's Castle," Bran Castle is one of Romania's most iconic landmarks, attracting visitors from around the globe. With history spanning centuries, the Castle offers guests a unique blend of heritage, culture, and myth.

Job Purpose:

The Retail Sales Assistant is responsible for ensuring an enjoyable experience for visitors at Bran Castle through professional interaction, maintaining an attractive retail space, and efficiently managing product sales and inventory management, actively contributing to sales growth.

Details

1. Customer Interaction:

• Welcomes customers in a friendly and professional manner.
• Identifies customer needs and provides personalized recommendations.
• Promotes products and actively supports sales.
• Handles customer requests or complaints professionally.

2. Organization and Maintenance of the Sales Area:

• Arrange products on shelves and displays according to store standards.
• Ensuring products are properly labeled and visible.
• Always maintain cleanliness and order in the store.
• Regularly reorganizes products to maintain an attractive and commercial appearance.

3. Inventory Management:

• Actively participated in receiving and checking merchandise.
• Monitors stock levels and reports shortages or surpluses.
• Prepares for and participates in periodic inventories.
• Ensure proper storage of products.

4. Analysis and Commercial Proposals:

• Observes customer purchasing behavior.
• Identifies high sales potential products.
• Proposes ideas for product display and promotion (visual merchandising).
• Proactively contributes to optimizing product displays based on seasonality and demand.
• Adjust product placement to maximize sales.

5. Operational Activities:

• Use the cash register and internal management systems.
• Comply with internal procedures and company policies.
• Collaborates effectively with team members.

Requirements

• Previous retail experience is an advantage.
• Strong communication and customer service skills.
• Attention to detail and proactive mindset.
• Organizational skills.
• Flexibility and team spirit.
• Conversational level of English, knowledge of other European languages ​​highly desired (German, French, Spanish, Italian).
• High school diploma (minimum requirement)
• Good communication skills and customer-oriented attitude
• Ability to work in a dynamic environment

Place of Activity

Bran, Brașov (on-site, full-time)